Enhanced Tier Martyn’s Law assessment for a major UK visitor attraction

Team 9 was commissioned by a major UK visitor attraction welcoming more than 500,000 visitors annually to undertake an Enhanced Tier Martyn’s Law compliance and security assessment across a complex operational estate.

The estate comprised multiple buildings, operational areas and operators, requiring a series of separate professional determinations rather than a single site-wide assessment. The engagement also included structured review of the organisation’s existing emergency-planning arrangements.

The client challenge

The organisation needed independent specialist advice to understand how Martyn’s Law applied to a large and operationally complex visitor attraction. The legal and practical question was not simply whether the attraction as a whole was “in” or “out” of scope.

Multiple buildings, different operational uses and the involvement of separate operators meant that applicability had to be considered at a more granular level. Team 9 therefore needed to make a series of individual professional determinations rather than applying one conclusion across the entire estate.

Management also required additional senior-level protective-security input. Some existing emergency-planning arrangements had developed over time and needed structured review against the organisation’s current operating environment and its developing Martyn’s Law responsibilities.

How Team 9 approached the assessment

Team 9 combined documented premises information, management input, relevant guidance and on-site professional judgement to establish how Martyn’s Law applied across the estate. The work distinguished between matters that could be established from existing information and those that required on-site inspection and professional judgement.

This meant the engagement was not a checklist exercise. Different buildings, activities and operating arrangements had to be considered individually, with Team 9 forming and documenting professional judgements on the implications for compliance planning.

The assessment also considered the organisation’s existing security and emergency-planning arrangements at a high level, allowing the compliance work and the subsequent planning work to be connected without duplicating sensitive security findings.

Two linked deliverables

Compliance and Security Assessment

Team 9 produced a Compliance and Security Assessment containing the professional findings and high-level recommendations arising from its inspection, analysis and judgement. This document held the detailed assessment work and allowed sensitive findings to remain separate from the organisation’s broader emergency-planning material.

29-page Book of Plans & Procedures

Team 9 also produced a 29-page Book of Plans and Procedures bringing together four core response areas: evacuation, invacuation, lockdown or controlled holding, and communications. The Book was issued for client review on 9 August 2026 as a structured options document rather than as an already adopted Emergency Management Plan.

The two deliverables were deliberately complementary. The assessment contained the detailed security findings and recommendations, while the Book of Plans translated the resulting professional work into an accessible planning framework without duplicating sensitive security information.

Management assurance and ongoing validation

The Book of Plans was designed to make proposed options, responsibilities, limitations, validation requirements and outstanding management decisions visible. This gave the organisation a clearer basis for reviewing and progressing its emergency-planning arrangements.

The framework also recognised that issuing documents was not the end of the process. It incorporated an ongoing cycle of review, validation, formal adoption, staff briefing, training and exercising so that the organisation could move from documented options toward an operationally tested position.

Professional judgement and proportionate decision-making

Team 9’s role was to interpret the organisation’s operating environment and present professionally assessed options rather than predetermined solutions. The work distinguished between legal requirements, regulatory guidance, recognised good practice, client-supplied information and matters that still required management decision or validation.

This allowed the organisation to separate what was required from what was advisable, and to make proportionate and defensible decisions based on its actual circumstances rather than treating every possible security measure as mandatory.

The assessment therefore relied on professional judgement as well as documented evidence, particularly where different buildings, activities and operating arrangements created different implications across the estate.

What Team 9 delivered

The engagement gave the organisation a structured basis for understanding and progressing its Martyn’s Law responsibilities across a complex estate. Team 9’s work included professional applicability determinations across multiple buildings, activities and operating arrangements, supported by on-site assessment and management engagement.

The completed work produced a Compliance and Security Assessment containing Team 9’s findings and high-level recommendations, together with a 29-page Book of Plans covering evacuation, invacuation, lockdown or controlled holding, and communications.

Taken together, the deliverables connected compliance assessment, protective-security judgement and emergency planning while keeping detailed security findings appropriately separated from the organisation’s operational planning material.

Independent Martyn’s Law expertise

Team 9 provides independent Martyn’s Law consultancy for UK organisations requiring professional judgement on applicability, Enhanced Tier obligations, reasonable measures, emergency planning and ongoing assurance.

The firm’s work is led by experienced protective-security practitioners and is independent of security product and technology vendors, allowing advice to focus on legal duties, operational reality and proportionate risk reduction.

Find out more about Team 9’s Martyn’s Law consultancy →